When will I receive payments?

Makers will be notified via email when a client payment has been successfully received and processed. At that point, the payment status will update and you can progress the agreed deliverable with confidence that the funds will be paid out to your nominated bank account at the next available opportunity.

Credit Card Payments

Where the initial payment is received via credit card, cleared funds will be disbursed to you on the business day following payment. Example: Client makes a payment by credit card on Monday before 2pm; these funds should be paid out to your nominated bank account on Monday evening (available in your account overnight).

Bank Transfers

Where the initial payment is received via a bank transfer, funds will be disbursed to you on the business day after they are received. Example: Client makes a payment by bank transfer on Monday (before the cut-off time prescribed by their bank); these funds will be marked as received on Tuesday. They will then be paid out to your nominated bank account on Tuesday afternoon (available in your account overnight).

As bank transfers are only received in our trust account on business days, we recommend requesting payment from clients as early as possible to ensure that you have confidence the payment has been received before they collect the item (or it is shipped). For example, if requesting a payment on a Saturday, we will not be able to confirm receipt of any funds paid by the client over the weekend until Tuesday morning when they are received in our trust account.

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